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  • Writer's pictureAgathis LTD

A quick guide to 3D Secure Authentication

Have you heard of 3D secure authentication being talked of extensively without much of a clue about what it is? As a shopper, you may have read that you should look to 3D Secure authentication to protect your safety and ensure more secure online transactions.

If you’re a vendor or are looking to sell online, you’re most probably quite aware of the fact that you need to offer 3D secure authentication to your customers so that they are assured of complete safety & high levels of cybersecurity when they’re transacting online with your brand.

But what exactly is 3D Secure? Why do people rely on 3D Secure online and why is it increasingly being deemed as an absolute essential for payment security?

3D Secure Authentication is a form of fraud protection that requires users to complete an additional verification step with the card issuer during the payment process. First, the customer is directed to an authentication page on their bank’s website, where they’re tasked to enter a password associated with their card, or to enter a code that was sent to their phone. It is basically a protocol that adds an extra layer of protection to your online transactions, thereby ensuring that your data remains safe as a customer and your brand reputation remains intact as a business.

How Does It Work?

Using 3D Secure is simple for the most part.

Say you’re a shopper who wants to make a purchase online. When making an online purchase, 3D Secure will ask you if further safekeeping is needed to ensure that you’re the rightful card owner. If so, you’ll be taken to a 3D Secure page, which will ask you for a unique password or PIN. From there, your bank will generate and send you via SMS (phone) a one-time PIN code, which you’ll need to type in before the transaction can be complete.

Pros of 3D Secure

As you can tell by now, 3D Secure sounds like a great deal, when it comes to online security. More so, 3D Secure was developed by Visa, and now licensed to Mastercard, meaning that most major card providers already use this process.

With that said, here are the pros of 3D Secure in greater detail:

1. Protection From Fraudulent Chargebacks

If you’re a vendor, then you’ll know about chargebacks, when online shoppers retract their payments. However, fraudulent shoppers will try to take advantage of this process, making you lose money from your business.

But with 3D Secure, your business will get more security against chargeback fraud and friendly fraud.

2. Shift In Liability

In addition, 3D Secure ensures that you’re not liable for fraudulent chargebacks. Instead, liability is shifted from you – the business owner – onto your issuing bank; or liability is shifted from you onto the card issuer who made the fraudulent chargeback. No matter what the situation is, all disputes will be handled behind the scenes, rather than showing up on your vendor dashboard.

3. Interchange Benefits

Another great benefit of 3D Secure is that using it for Visa or MasterCard can provide interchange benefits. Such benefits often come in the form of lower interchange fees, as well as longer payment terms with the acquirer that you do business with.

The following benefits can be seen for card holders and issuers:

· Less possibility of fraud and loss

· More customer protection

· Increase in vendor sales

· Better transactions from international customers

· Secure servers with SSL encryption

· Merchant satisfaction

4. More Customer Confidence

Finally, consumers will trust your business more if they know for a fact that their shopping experience is secure. As a result, you’ll get more and more customers (including existing ones) flocking to your site, knowing that their personal and financial data is safe.

Contact Agathis today for more information.


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